In short
14-day money-back guarantee on your first payment. Cancel anytime to stop renewals. Payments and refunds are handled by Dodo Payments. Nothing here limits the statutory rights you have where you live.
1.Who processes refunds
Restora’s subscriptions and one-time 30-Day Restore Passes are sold through Dodo Payments, our Merchant of Record. Dodo Payments processes all payments and refunds. You can request a refund by contacting us at support@restora.cc or Dodo Payments directly; refunds are handled under Dodo Payments’s buyer terms together with this policy.
2.Our refund window
support@restora.cc from, or quoting, the email address you used to purchase (the same address the app uses to look up your subscription). Tell us whether you want a refund, a cancellation, or both. Refunds are issued by Dodo Payments to your original payment method; timing depends on Dodo Payments and your bank.6.Cancelling vs. refunding
Cancelling your subscription stops future charges but is not by itself a refund of the current period — you keep access until the end of the period you’ve paid for. A refund returns money already paid, subject to this policy. You can do either, or both.
7.Chargebacks
If something looks wrong on your statement, please contact us first — we can usually resolve it faster than a bank dispute. Chargebacks are handled through Dodo Payments.
8.Changes and contact
We may update this policy; the “last updated” date above will change. Questions: support@restora.cc.