1.Agreement to these terms
These Terms of Service (“Terms”) are a legal agreement between you and Restora (“Restora”, “we”, “us”), governing your use of the Restora web application and website (the “Service”). By using the Service or subscribing, you agree to these Terms. If you do not agree, do not use the Service.
2.Not affiliated with Notion
Restora is an independent tool. “Notion” is a trademark of Notion Labs, Inc. Restora is not affiliated with, endorsed by, or sponsored by Notion Labs. Your use of Notion is governed by your own agreement with Notion.
3.What the Service does
Restora backs up and restores Notion databases — their properties, relations, rollups, and views — and standalone pages (wiki, dashboard, and navigation pages) with their nesting hierarchy, over a connection you authorize through Notion’s official OAuth. You select what to back up, and you choose a destination page when you restore.
4.What the Service does not do (scope and limits)
Restora is honest about its limits, and these limits are part of this agreement. You acknowledge and accept that:
- Files are captured up to 20MB per file on the Free tier and 150MB per file on Pro; larger attachments are skipped and named in the backup’s warnings (external file links are kept as links). A database embedded on a page is restored as a link to the rebuilt database, and views deleted in Notion’s UI cannot be detected by the API.
- Restore creates new databases. All IDs change, and any links, automations, or integrations that pointed at the old databases or pages will break.
- Restore is not “100% lossless.” In particular:
- created and edited timestamps and authors reset — restored content is dated at the time of restore and authored by the integration, and page edit history is not restorable;
unique_id(auto-number) properties restart from 1, and drop their prefix if that prefix is already in use;- page-level comments are restored as new comments authored by the integration, with the original author named; comments anchored to a block or text selection are not captured, and resolved threads cannot be read by any tool;
- person / user property values are restored when the person is still resolvable, or an exact email match exists in the destination workspace; unresolved values are named in the report and the column is left empty for them;
- files over your tier’s capture cap are not in the backup and cannot be restored from it — Pro backups saved to your own Drive or S3 additionally capture files up to 500MB as large-file sidecars, restorable from your Backup Timeline; files that are in the backup are re-uploaded subject to Notion’s own upload limits — Notion workspaces on Notion’s free plan accept uploads only up to 5MB (run the restore again once the workspace is upgraded), files over 20MB require the destination workspace to be on a paid Notion plan, and Notion’s upload API rejects some file extensions and content types (a rejected file is reported by name; the rest of the restore proceeds); external file links are kept;
- backups over 80MB exceed the in-app restore limit (backing up still works; a background restore from your Drive or S3 timeline has no fixed size cap but still needs working disk space on our side);
- custom emoji are matched by name into a different workspace where possible, falling back to the emoji’s image, or, inline, to
:name:text; ambiguous name matches are never guessed; - page-, feed- and dashboard-layout views cannot be created by Notion’s API today — they are named individually in the restore report and re-added by hand; table, board, list, calendar, timeline, gallery, form, chart and map views are restored where supported, including location data recorded in the backup for map views;
- sharing and permissions are not captured — Notion’s API does not expose them, and the restored copy inherits the sharing of the page it is restored under;
- synced blocks are unsynced into normal blocks, and empty references are dropped, with a report entry;
- Notion accepts at most 100 relation values per API request; two-way relations beyond that are rebuilt through their mirrored side and the recovered links verified by reading them back, while one-way relations — and two-way relations whose mirrored side also exceeds 100 — restore the first 100 on that side and report the remainder.
- Restore is not atomic: if a restore fails partway, it may leave partially-created databases behind, and you may need to retry or clean up.
5.Eligibility and access
The Service has no user accounts. Access depends on (a) authorizing Notion through OAuth and (b) an active subscription. You must be at least 18 years old, or the age of majority where you live, to subscribe.
6.Your responsibilities
You are responsible for:
- having the right to access and process the Notion workspace and data you back up or restore;
- choosing which pages you share with the integration;
- verifying every restore yourself, and keeping your own independent backups of anything important. Restora is a tool to help you, not a guarantee against data loss, and you should not rely on it as your only safeguard.
7.Acceptable use
You agree not to: use the Service on data you do not have the right to process; attempt to bypass the subscription gate; disrupt, overload, or attack the Service; or use it to break the law or Notion’s or Dodo Payments’s terms.
8.Subscription, billing, and Merchant of Record
Paid access is offered as a subscription at $6.99 per month, or as a one-time 30-Day Restore Pass at $9.99 (early-access pricing, which may change for future terms; the price shown at checkout applies). Payments are sold and processed by Dodo Payments as the Merchant of Record — Dodo Payments is the seller of record and handles payment, invoicing, and any sales tax or VAT, under its own buyer terms. Subscriptions renew automatically until cancelled; the 30-Day Restore Pass is a one-time purchase that does not renew and expires 30 days after purchase. Your subscription or pass is validated with Dodo Payments each time you use the tool.
9.Cancellation and lapse
You may cancel at any time through Dodo Payments. Cancellation stops future renewals; your access continues until the end of the period you have already paid for. When a subscription lapses, is paused, or is cancelled — or a 30-Day Restore Pass expires — the paid features lock until a subscription or pass is active again. Refunds are governed by our Refund Policy.
10.Third-party dependencies
The Service depends on Notion’s and Dodo Payments’s APIs and on Cloudflare’s platform. Changes, outages, or restrictions by those providers can affect or interrupt the Service, and we are not responsible for their acts or omissions.
11.Intellectual property
We retain all rights in the Service’s software, design, and brand, except where the source code is published under an open-source license, in which case that license governs the code it covers. You retain all rights in your Notion content. These Terms grant you a limited, non-exclusive, non-transferable right to use the hosted Service to the extent of the access you currently have: the Free tier, and paid features while your subscription is active or your 30-Day Restore Pass has not expired.
12.Disclaimer of warranties
The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that any backup or restore will be complete, faithful, or lossless. We do not offer or imply any uptime or service-level guarantee.
13.Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or business, arising from or related to the Service — including any failed, partial, or imperfect backup or restore. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the 12 months before the claim arose. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
14.Indemnification
You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service or your processing, through the Service, of data you did not have the right to process.
15.Suspension and termination
We may suspend or end access for abuse, non-payment, or to comply with law. You may stop using the Service at any time by cancelling and disconnecting Notion. Disconnecting clears your encrypted session cookie. We do not keep copies of your backups: their contents are stored on your own device or in storage you control, such as a connected Google Drive or S3-compatible bucket. We do keep limited service data needed to run the Service, such as account and workspace identifiers and the email address you give us, the Notion and storage connection details and credentials the Service needs, schedules, records of backup runs and restore jobs (which can include database structure and the names of databases and pages), alert settings, checkout and billing references, product usage events, and feedback you send us.
16.Changes to the Service and to these Terms
We may change the Service or these Terms. When we change the Terms, we will update the “last updated” date, and material changes will be surfaced on this page or in the app. Continuing to use the Service after a change means you accept the updated Terms.
17.Governing law and jurisdiction
These Terms are governed by the laws of England & Wales, and the courts of England & Wales will have jurisdiction, except where mandatory consumer-protection law in your country of residence gives you the right to bring proceedings locally or applies its own protections.
18.Dispute resolution
If you have a problem, contact us first at support@restora.cc and we will try in good faith to resolve it. Nothing in these Terms waives any mandatory consumer rights you have under the law where you live.
19.General
If any provision of these Terms is unenforceable, the rest remain in effect. These Terms are the entire agreement between us about the Service. You may not assign them; we may assign them to a successor. Our failure to enforce a provision is not a waiver. Neither party is liable for delays caused by events beyond its reasonable control.
20.Contact
Questions about these Terms: support@restora.cc.